Lake Kivu Serena Hotel - Gisenyi

Gisenyi Rwanda, Gisenyi, Rwanda, 00100  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Lake Kivu Serena Hotel - Gisenyi

Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site parking

Luggage storage
24-hour

24-hour reception

24-hour room service

24-hour security

24-hour business center

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Located in the center of Gisenyi, the 4-star Lake Kivu Serena Hotel offers en-suite rooms. Remodeled in 2006, the property features luxurious architecture.

Lake Kivu Serena Hotel is set close to the tropical sandy beach. The city center is 1 km away from the hotel.

Guests may find Mgahinga Gorilla National Park within 56 km and Mukura Forest Reserve within 44 km of the property.

Goma airport can be reached within a 10 minutes' drive from Lake Kivu Serena Hotel.

Rooms

Staying at Lake Kivu Serena Hotel guests can make use of free wireless internet, a minibar, satellite television, an individual safe and a writing desk supplied in the rooms. The rooms have a view over the garden. The rooms feature en suite bathrooms as well as an electric kettle, a dishwasher and coffee/tea makers for self-catering.

Eat & Drink

There is a restaurant for guests to enjoy their meal. The café bar serves barbeque and light meals.

Services

The deluxe hotel features free shuttle bus service, 24-hour room service and ironing service.

Relax

The hotel pampers guests with a health club, a spa center and a Jacuzzi as well as beauty therapy and massage. Such sports activities as boating, hiking and volleyball are provided on-site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2006.  Number of rooms:   66.

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Facilities

General

  • Non-smoking rooms
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Water sports
  • Tennis court
  • Volleyball

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Laundry
  • Car service
  • Doctor on call
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services

Leisure facilities

  • Outdoor swimming pool
  • Garden area
  • Spa & wellness center
  • Jacuzzi
  • Massage

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer

Self-catering

  • Electric kettle

Media

  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 11 am FREE
Check-out until 10 am FREE

Pets

Pets are not allowed.

How to reach hotel

hotel Lake Kivu Serena Hotel - Gisenyi Gisenyi location
Show big map »

Hotel Address:

Gisenyi Rwanda, Gisenyi, Rwanda, 00100

Get directions
City Center
  • Gisenyi
    2300 ft
Airports
  • Goma (GOM)
    2.5 mi
  • Kamenbe (BKY)
    52.3 mi
Hotel information
  • Check-in:
    from  11 am
  • Check-out:
    until  10 am
  • Year renovated:
    2006
  • Number of rooms:
    66

Rooms and availability

Lake Kivu Serena Hotel photos Exterior Hotel information
Standard Double Room
  • Room size:

    270 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Towels
  • Guest toiletries
  • Toilet
  • Dining:Coffee/tea maker
  • Bottled water
  • Media:Satellite TV
  • Wake up service
Room Description:

This double room features a satellite TV, tea/coffee maker and seating area.

Lake Kivu Serena Hotel photos Exterior Hotel information
Family Room
  • Room size:

    270 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    2 King-size beds

  • Check Prices
  • Room Facilities:
    • Shower
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Towels
  • Guest toiletries
  • Toilet
  • Dining:Electric kettle
  • Bottled water
  • Media:Satellite TV
Room Description:

This family room features a satellite TV, seating area and electric kettle.

Lake Kivu Serena Hotel photos Exterior Hotel information
Suite
  • Room size:

    435 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Extra long beds
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Satellite TV
  • Wake up service
Room Description:

This suite features a balcony, seating area and minibar.

Lake Kivu Serena Hotel Location

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  • General

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What's nearby

Popular areas

  • City Center2000 ft

Local attractions

  • Lake Kivu2.2 mi
  • Mount Nyiragongo12.0 mi
    Kibati village
Hotel information
  • Check-in:
    from  11 am
  • Check-out:
    until  10 am
  • Year renovated:
    2006
  • Number of rooms:
    66
Hotels nearby
Stipp Hotel Gisenyi
3 stars
0.8 km
Belvedere Hotel
3 stars
0.8 km
Belvedere Hotel
3 stars
0.8 km
Rusina Hotel
3 stars
3 km
Versailles
2 stars
5 km
Cap Kivu
3 stars
6 km
Cities nearby

Lake Kivu Serena Hotel Reviews

Guest reviews are submitted by our customers after their stay at Lake Kivu Serena Hotel

Average guest rating

8.6out of 10
Superb
Based on 21 reviews

Rating by category:

Location
9.3
Service
9.1
Rooms
9.4
Value
7.4

Guest reviews

    How to reach hotel

    hotel Lake Kivu Serena Hotel - Gisenyi Gisenyi location
    Show big map »

    Hotel Address:

    Gisenyi Rwanda, Gisenyi, Rwanda, 00100

    Get directions
    City Center
    • Gisenyi
      2300 ft
    Airports
    • Goma (GOM)
      2.5 mi
    • Kamenbe (BKY)
      52.3 mi
    Hotel information
    • Check-in:
      from  11 am
    • Check-out:
      until  10 am
    • Year renovated:
      2006
    • Number of rooms:
      66