Lake Kivu Serena Hotel - Gisenyi

Gisenyi Rwanda, Gisenyi, Rwanda, 00100  show map
 4 stars
  • Overview
  • Location
  • Guest reviews
  • Facilities
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Lake Kivu Serena Hotel - Gisenyi

Free Wi-Fi

Free Wi-Fi in rooms

Free parking
Luggage storage
24-hour

24-hour reception

24-hour room service

24-hour security

24-hour business center

Food/ Drinks

Poolside snack bar

Restaurant

Cafe

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

The 4-star Lake Kivu Serena Hotel is situated a mere 28.4 km away from Lake Kivu. Built in 1998, the deluxe hotel was renovated in 2006.

The venue is placed next to sandy beaches. A 20-minute walk to the center of Gisenyi.

The hotel allows quick access to a national park and a tropical garden.

Goma airport can be reached in 5 minutes by car from Lake Kivu Serena Hotel.

Rooms

The property comprises 66 en-suite rooms appointed with TV, complimentary wireless internet, an in-room safe, climate control and a work desk. Some rooms have the garden view. They offer en suite bathrooms with a hairdryer, a bathtub and a shower.

Eat & Drink

In the morning a buffet breakfast is served at the restaurant. The café bar serves barbeque and light meals.

Services

The hotel offers a hairdresser, free parking and a safe deposit box along with a conference room and a business centre to respond to the needs of all guests.

Relax

Offering a spa centre and a health club as well as massage and beauty therapy, the hotel ensures a pleasant stay. Such sports activities as volleyball, boating and hiking are provided on-site.

Year renovated:   2006.  Number of rooms:   66.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Free on-site parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Water sports
  • Tennis court
  • Volleyball

Services

  • Airport shuttle
  • 24-hour room service
  • Car service
  • Doctor on call
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant
  • Cafe
  • Poolside snack bar

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services

Leisure facilities

  • Outdoor swimming pool
  • Garden area
  • Spa & wellness center
  • Jacuzzi

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • In-room safe
  • Terrace
  • Ironing facilities

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer

Media

  • Cable/ Satellite television
  • Direct dial telephone

Policies

CHECK-IN / CHECK-OUT

Check-in from 11 am FREE
Check-out until 10 am FREE

How to reach hotel

hotel Lake Kivu Serena Hotel - Gisenyi Gisenyi location
Show big map »

Hotel Address:

Gisenyi Rwanda, Gisenyi, Rwanda, 00100

Get directions
City Center
  • Gisenyi
    3700 ft
Airports
  • Goma (GOM)
    2.8 mi
  • Kamenbe (BKY)
    52.1 mi
Hotel information
  • Check-in:
    from  11 am
  • Check-out:
    until  10 am
  • Year renovated:
    2006
  • Number of rooms:
    66

Rooms and availability

Lake Kivu Serena Hotel Location

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  • General

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What's nearby

Popular areas

  • City Center3300 ft

Local attractions

  • Mount Nyiragongo2.5 mi
    Hotel information
    • Check-in:
      from  11 am
    • Check-out:
      until  10 am
    • Year renovated:
      2006
    • Number of rooms:
      66
    Cities nearby
    • Kigali hotels - 93 km
    • Kayonza hotels - 127 km
    • Runhengeri hotels - 42 km
    • Musanze hotels - 47 km
    • Kibuye hotels - 42 km
    • Gikongoro hotels - 94 km
    • Huye hotels - 114 km

    Lake Kivu Serena Hotel Reviews

    Guest reviews are submitted by our customers after their stay at Lake Kivu Serena Hotel

    Average guest rating

    8.6out of 10
    Superb
    Based on 21 reviews

    Rating by category:

    Rooms
    9.4
    Value
    7.4
    Location
    9.3
    Service
    9.1

    Guest reviews

      How to reach hotel

      hotel Lake Kivu Serena Hotel - Gisenyi Gisenyi location
      Show big map »

      Hotel Address:

      Gisenyi Rwanda, Gisenyi, Rwanda, 00100

      Get directions
      City Center
      • Gisenyi
        3700 ft
      Airports
      • Goma (GOM)
        2.8 mi
      • Kamenbe (BKY)
        52.1 mi
      Hotel information
      • Check-in:
        from  11 am
      • Check-out:
        until  10 am
      • Year renovated:
        2006
      • Number of rooms:
        66