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Lake Kivu Serena Hotel - Gisenyi

Gisenyi Rwanda, Gisenyi, Rwanda, 00100  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Lake Kivu Serena Hotel - Gisenyi

Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Overview

The 4-star Lake Kivu Serena Hotel is located near by the wonderful beach.

The intimate property is situated 3.9 km away from Lake Kivu.

The hotel offers easy access to the private beach in Gisenyi.

Lake Kivu Serena Hotel can be reached in 10 minutes by car from Goma airport.

Rooms

Staying at Lake Kivu Serena Hotel guests can make use of free wireless internet, a minibar, satellite television, an individual safe and a writing desk supplied in the rooms. The rooms have a view over the garden. The rooms feature en suite bathrooms as well as an electric kettle, a dishwasher and coffee/tea makers for self-catering.

Eat & Drink

There is a restaurant for guests to enjoy their meal. The café bar serves barbeque and light meals.

Services

The deluxe hotel features free shuttle bus service, 24-hour room service and ironing service.

Relax

The hotel pampers guests with a health club, a spa center and a Jacuzzi as well as beauty therapy and massage. Such sports activities as boating, hiking and volleyball are provided on-site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2006.  Number of rooms:   66.

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Facilities

General

  • Non-smoking rooms
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Lift
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Multilingual staff

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Volleyball

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Laundry
  • Car service
  • Doctor on call
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter

Dining

  • Restaurant buffet
  • Cafe
  • Poolside snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services

Spa & Leisure

  • Outdoor swimming pool
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Massage

Room view

  • Garden view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bath/ Shower
  • Hair dryer

Self-catering

  • Electric kettle

Media

  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 11 am FREE
Check-out until 10 am FREE

Children and extra beds

All children
0 - 2 years
Cot FREE
All children
3 - 12 years
Extra bed USD 113
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Lake Kivu Serena Hotel - Gisenyi Gisenyi location
Show big map »

Hotel Address:

Gisenyi Rwanda, Gisenyi, Rwanda, 00100

Get directions
Airports
  • Goma (GOM)
    2.5 mi
  • Ruhengeri (RHG)
    29.5 mi
Hotel information
  • Check-in:
    from  11 am
  • Check-out:
    until  10 am
  • Year renovated:
    2006
  • Number of rooms:
    66

Rooms and availability

Lake Kivu Serena Hotel photos Exterior Hotel information
Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Modem
  • Safe deposit box
  • Terrace
  • Work desk
  • Seating area
  • Wardrobe
  • Newspapers
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Twin bed
  • Dining:Coffee/tea maker
  • Bottled water
  • Media:Satellite TV
  • Wake up service
Lake Kivu Serena Hotel photos Exterior Hotel information
Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Modem
  • Safe deposit box
  • Terrace
  • Work desk
  • Seating area
  • Wardrobe
  • Newspapers
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Extra long beds
  • Twin bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Satellite TV
  • Wake up service
Lake Kivu Serena Hotel photos Exterior Hotel information
Family Room
Garden view
  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Modem
  • Safe deposit box
  • Terrace
  • Work desk
  • Seating area
  • Wardrobe
  • Newspapers
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Twin bed
  • Dining:Electric kettle
  • Bottled water
  • Media:Satellite TV
  • Wake up service
Deluxe Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|DELUXE ROOM

Lake Kivu Serena Hotel Location

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  • Airports
  • Underground stations
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  • General

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Local attractions

  • Lake Kivu2.4 mi
  • Mount Nyiragongo12.2 mi
    Kibati village
Hotel information
  • Check-in:
    from  11 am
  • Check-out:
    until  10 am
  • Year renovated:
    2006
  • Number of rooms:
    66
Cities nearby

Lake Kivu Serena Hotel Reviews

Guest reviews are submitted by our customers after their stay at Lake Kivu Serena Hotel

8.6
SuperbBased on21 reviews

Rating by category:

Rooms
9.4
Location
9.3
Service
9.1

Guest reviews

    How to reach hotel

    hotel Lake Kivu Serena Hotel - Gisenyi Gisenyi location
    Show big map »

    Hotel Address:

    Gisenyi Rwanda, Gisenyi, Rwanda, 00100

    Get directions
    Airports
    • Goma (GOM)
      2.5 mi
    • Ruhengeri (RHG)
      29.5 mi
    Hotel information
    • Check-in:
      from  11 am
    • Check-out:
      until  10 am
    • Year renovated:
      2006
    • Number of rooms:
      66